Victoria Laubscher is an Admissions Assistant at White River Manor Group, where she forms part of the admissions team supporting all three facilities. She assists individuals and families as they navigate the treatment admissions process, offering guidance, reassurance, and compassionate support during what can often be a difficult and emotional time.

Victoria began her career in marketing, developing strong communication and interpersonal skills through engaging with people from diverse backgrounds. She later moved into the medical field, where she spent eight years working in an Emergency Centre. This experience strengthened her ability to remain professional and composed in challenging circumstances while developing a deep understanding of the importance of empathy, compassion, and meaningful support for both clients and their families.

In 2026, Victoria joined the admissions team at White River Manor Group, bringing with her a strong administrative foundation, excellent communication skills, and a genuine passion for working with people. She approaches every interaction with professionalism, warmth, and understanding, recognising that taking the first step towards treatment can require considerable courage.

Victoria is passionate about helping people feel heard, supported, and confident as they begin their journey towards recovery. She finds great fulfilment in walking alongside individuals and families through the admissions process and takes a strong sense of accomplishment in seeing clients successfully embark on their treatment journey.